Empowered Services

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Oregon IDD Support · Statewide Certified

Oregon IDD support services that fit the person, not just the paperwork.

Empowered Services helps Oregon adults and children with intellectual and developmental disabilities build steadier daily routines, stronger community connection, and better 1:1 support through thoughtful DSP matching and local Care Coordinator guidance.

~5 minutes · English/Spanish support · follow-up within 1–2 business days

Statewide Certified 11 Counties Coordinated Locally Servicios en español
200 Oregon families supported
11 Counties coordinated locally
1–2 days Typical intake follow-up
Statewide Certified Inquiries welcomed from all 36 counties
Ask about your county
Find My Oregon Path

Choose what you need. We’ll route the next step.

One homepage. Six common situations. Clear handoffs into the Empowered Services ecosystem.

Start support services

Tell us about the person, county, support goals, routines, communication style, and what kind of DSP match would feel right. An Intake & Contract Specialist typically follows up within 1–2 business days.

Customer intakeCare Coordinator handoffDSP matching
Best first step for families, adults with IDD, Personal Agents, and Services Coordinators looking for active support.
Where We Serve

Local coordination across Oregon communities.

Choose your county to see the local Care Coordinator route, county-specific intake link, and DSP interest path.

Oregon service model36 certified · 11 active

Tap your county on the map or use the selector to see your local Care Coordinator and county-specific intake link.

Oregon county support map showing the 11 counties Empowered Services covers
36Statewide Certified
11Active Counties
5Coordinator Units
Empowered Match Method

The right fit is designed, not guessed.

Seven signals. One human match.

Every role at Empowered Services starts with the same idea: support works better when the match is built around the person, the relationship, and the real rhythm of daily life.

A signature Empowered Services moment
01ListenWe learn the individual’s needs, communication style, routines, preferences, and goals — before we recommend anyone.
02UnderstandWe look at personality fit, family context, safety needs, language preference, support style, and the rhythm of daily life.
03MatchWe identify a DSP or caregiver path that fits the person — not just the schedule. Families are part of the interview. Meet & Greet.
04Walk With YouCare Coordinators stay involved so the relationship can grow, adjust, and remain supported across every season of care.

The center is never the shift. The center is always the person being supported.

Designed fit

Person + Relationship + Rhythm

The strongest match is shaped around real life — not forced into a generic staffing model.

Support circle at the center
Currently highlighted

Personality

We look for natural connection, emotional safety, and a support relationship that feels human — not transactional.

Human fit
Currently highlighted

Routines

Daily rhythm matters. The best match respects habits, timing, transitions, and the comfort of predictable routines.

Daily rhythm
Currently highlighted

Communication

Support depends on words, visuals, ASL, devices, cues, or simply knowing when to be quiet and present.

Communication style
Currently highlighted

Goals

The right provider supports not only the day, but the direction — independence, skills, confidence, and growth.

Purposeful progress
Currently highlighted

Language

Language fit can mean English, Spanish, ASL, or the broader comfort of how a person naturally understands and relates.

Language fit
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Location

County, neighborhood, drive time, and community familiarity all influence whether support feels sustainable and practical.

Practical fit
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Support Style

Some people need hands-on coaching. Some need gentle presence. Some need both. The right style changes everything.

Support approach

day to day.

Our core support services.

Personalized support tailored to individual needs — coordinated locally, grounded in real relationships.

Picture these scenarios. The names and details are illustrative — but the work behind them is exactly what our DSPs and Care Coordinators do across Oregon every week.

Out & about

Community involvement

Social activities, appointments, recreation, and everyday community life — including getting back to bowling night, if that’s the goal.

“Sandra really cares and helps me make sure I make it to my doctor appointments. They got me back into bowling. They do everything they can.”

Ryan D. · Public Google review
Around the table

Meal planning support

Meal routines, grocery planning, food choices, and day-to-day structure — building confidence around the kitchen one routine at a time.

A customer wanted to eat the same lunch she always picked up at the deli, but at home. Her DSP helped her sketch a weekly grocery list around three meals she actually wanted. The deli still happens — just on Fridays.

Hands on

Cooking & self-sustenance

Safe cooking, simple meals, kitchen routines, and self-care — knowing the difference between help with and help to do it yourself.

A customer wanted to make dinner for his mom on her birthday. His DSP didn’t cook for him — she stood next to him while he did, talking him through the stove, the timing, the cleanup. He plated the meal himself.

Money sense

Shopping & budgeting

Shopping lists, planning purchases, money routines, and confidence — the small skills that compound into real independence.

A young woman wanted to save for concert tickets. Her DSP helped her set up an envelope system — groceries, bus pass, fun money. Three months later she paid in cash. The bus pass was already covered.

On the move

Movement & daily activity

Walking, recreation, active routines, and meaningful participation — meeting the body where it is today, building from there.

A customer who hadn’t left the house much started with one short walk a week. Then twice. Then a daily neighborhood loop. She recognizes neighbors now. They wave.

And every family gets a Care Coordinator — a local person who stays with you across the years, adjusting support as life changes.

Meet your county’s Coordinator
Empowered Choice Program

Already have the right person? Make it official.

Eligible Oregon customers may be able to choose a trusted family member, friend, or longtime supporter to apply as their paid Direct Support Professional.

Best fit when the relationship already exists and the caregiver understands the customer’s routines, communication, preferences, and daily rhythm.

Two women assembling a jigsaw puzzle together as an example of trusted relationship-based support
Founder John D. Marvin video poster

Read the transcript

From Our Founder

Hear our story in John’s words.

Empowered Services was founded by John D. Marvin and his late first wife, Sarah, with one belief: individuals with intellectual and developmental disabilities deserve more than care — they deserve dignity, opportunity, and people who truly see them.

That legacy continues today across Oregon through Care Coordinators, person-centered DSP matching, and the Empowered Choice Program that turns trusted relationships into supported care.

Family-rooted. Oregon-grown. Built around real people, real relationships, and support that feels personal.

What Better Support Creates

The goal is not just coverage. It is a better week.

For customersMore steady routines

Support that helps daily life feel more predictable, participatory, and person-led.

For familiesLess guesswork

Clear intake, local coordination, and a team that helps route the next step.

For DSPsBetter fit work

Role clarity, relationship-based matching, and support around the real work of care.

Real Families · Real Support

The right match can change the whole week.

Common Questions

Fast answers, before you start.

Quick reads. Plain English.

What does Empowered Services do?

Empowered Services provides person-centered support for adults and children with intellectual and developmental disabilities (IDD) across Oregon — including 1:1 Direct Support Professional matching, life skills training, community involvement, meal planning, daily living support, and the Empowered Choice Program for families who want a trusted person providing care. See all services

How do I start services?

Complete the Customer Intake form or call 503-855-3581. An Intake & Contract Specialist typically follows up within 1–2 business days.

Where in Oregon do you serve?

Empowered Services is statewide certified in Oregon. Active local support is currently coordinated in 11 counties. Inquiries are welcomed from all Oregon counties — contact us to ask about your county.

Can a family member or friend become a paid caregiver?

Yes, eligible customers may be able to choose a trusted family member or friend through the Empowered Choice Program.

How do I apply to work as a DSP?

Start with Join Our Team, view open roles, or submit the DSP / ECP Interest form.

As a family member or DSP, where can I find Oregon IDD events and resources?

Empowered Services shares Oregon IDD community information through our monthly newsletter and IDD Resources hub, including county resources, community events, practical articles, service updates, and helpful links for families, DSPs, and community partners. Subscribe to the monthly newsletter or visit IDD Resources .

Take The Next Step

Ready to find the right path with Empowered Services?

Start intake, explore caregiver choice, join the team, or ask a county-specific question.

Questions? Call 503-855-3581

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